What is a warranty?
A warranty is a written contract between the seller (or original manufacturer) and buyer to repair or replace the item for a specified period of time. Each warranty contract will explicitly say what type of issues are covered.
For example, if the warranty was on a car, it would not cover and damage that was caused by the buyer (i.e. a crash). However, if the transmission or stereo stopped working, then that may be covered. Warranties typically have a time or volume component. So back to the car example, a car warranty might last for 5 years or 50,000 miles. Once that threshold is hit, the warranty is no longer in place and the seller is off the hook for any future issues.
Back To All Questions